About Unite

UNiTE Communications entire Corporate Philosophy is based upon the following four basic
principals:

Reliability

Our systems are fully redundant, secure and monitored 24/7/365. Our servers are hosted in the same Major Telecom Facilities as Canada’s largest telephone companies. For your company this means top tier reliability. This also provides UNiTE access to tier one telecom services, as well as a self healing internet backbone, all providing you, the end user, with maximum uptime. Our facilities also provide us with a power supply that will keep your service operating, even in the face of a major power event, such as the East Coast blackout of August 2004. The bottom line is UNiTE has put the measures in place to give you the peace of mind that your business requires to serve your clients.

Experience

We’ve been doing what we do for a long time. We have over 20 years experience in the telecommunications messaging business. We’ve been around long enough to understand that each company’s needs are unique. We listen to what you need and work to provide a solution that is best for your situation, rather than make your company fit some cookie cutter solution. And as much as we know that nobody knows our business better than we do, we know that nobody knows your business better than you do. That’s why we listen to make sure our solutions solve the issues you need solved.

We Focus on YOU

At UNiTE we know that we are only as good as our service. For that reason, all of our personnel are dedicated to exceeding your expectations. UNiTE assigns your account to a representative who becomes and remains your point of contact. We know you’re tired of companies that provide you different answers every time you call. At UNiTE you deal with real people with real names, not just people with first names, or employee numbers. You deal with people who understand your service configuration requirements, and we are accountable for what they tell you. Help is always available when and if you need it. Lets face it, we all know the term “customer service” is so overused and thrown around, it’s become meaningless. Let our customers tell you themselves how well we treat them. We’d gladly provide references. In addition to that, we offer no charge evaluations of our services so you can experience it all for yourself. Once you are a client, we have to continue to prove ourselves, since we never require you to sign a contract.

Value

We’re able to offer you leading edge and unique services that are very competitively priced. Simply put, our job is to deliver more for less. With UNiTE you never have to install anything. With UNiTE, you, the client, never have to maintain a thing, you’ll never have to worry about outgrowing a solution. Since UNiTE is constantly adding new features, and improving functionality, concerns of becoming obsolete are not concerns at all. The bottom line, is that UNiTE will provide your company peace of mind. We allow you to concentrate on one less thing, so you can focus on what’s most important, your business.