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1-877-UNITE ME (864-8363)

Contact Us
Unite logo

1-877-UNITE ME (864-8363)

Contact Us
Company

About Us

WHAT IS UNITE ALL ABOUT?

Telecom Solutions Tailored For Your Unique Business Needs

At Unite Communications, we build custom telecommunications solutions to meet the unique needs of your business. All of our services are built with the following principles in mind: experience, reliability, and value.
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We Prioritize Flexibility and Affordability Without Compromising On Quality

At Unite Communications, we believe in providing great service at a great price. We not only offer competitive rates, but also ensure that you won't need to make any infrastructure investments. Say goodbye to locked-in contracts too, as we prioritize flexibility and affordability without compromising on quality. Experience the freedom of exceptional service and pricing with Unite Communications.

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Unite Hosted PBX
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Unite Hosted PBX

Learn more about how Unite Hosted PBX can help connect your employees and your business.

Unite Virtual Attendant
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Unite Virtual Attendant

Learn more about how Unite Virtual Attendant can make your business sound like you have a centralized office.

Unite Me (Single Number Reach)
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Unite Me (Single Number Reach)

Learn more about how Unite Me can help consolidate all of your phone numbers into one business phone number.

Unite Hosted PBX
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Unite Hosted PBX

Learn more about how Unite Hosted PBX can help connect your employees and your business.

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OUR MISSION:

To Keep You Connected With
Solutions You Can Count On

At Unite Communications, we understand the importance of uninterrupted connectivity and dependable services. Our commitment lies in delivering a seamless experience that exceeds expectations and provides unmatched value. With a track record of excellence, we ensure your business stays connected with reliable solutions you can trust.
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Experience

With 20+ years of experience in Canadian telecommunications, we recognize that your business is unique. We value your expertise and take the time to understand your needs, crafting tailored solutions to address your telecommunication challenges effectively.

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Reliability

Your peace of mind is our priority. We provide stable, secure technical systems monitored 24/7, hosted alongside Canada's leading telephone companies. Trust us for reliable communications you can count on.

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Value

We offer more for less, combining cutting-edge technology with competitive prices. With a dedicated personal Solutions Expert, Unite takes care of your telecommunications needs, freeing you from worries about installation, updates, and maintenance.

Experience
Experience

With 20+ years of experience in Canadian telecommunications, we recognize that your business is unique. We value your expertise and take the time to understand your needs, crafting tailored solutions to address your telecommunication challenges effectively.

Reliability
Reliability

Your peace of mind is our priority. We provide stable, secure technical systems monitored 24/7, hosted alongside Canada's leading telephone companies. Trust us for reliable communications you can count on.

Value
Value

We offer more for less, combining cutting-edge technology with competitive prices. With a dedicated personal service representative, Unite takes care of your telecommunications needs, freeing you from worries about installation, updates, and maintenance.

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Unite’s telecom solutions are trusted by big, and small to medium-sized businesses all across Canada.

Unite’s telecom solutions are trusted by big, and small to medium-sized businesses all across Canada.

FAQs

Find answers to common questions about our services and solutions.

How will Unite’s Hosted PBX work for my company?

Unite’s Virtual PBX is a Voice over IP (VoIP) based phone service aimed at small to medium sized Canadian business. Our technology provides you with a host of advanced calling solutions that you need to make your communications more efficient and effective. With Unite’s Hosted PBX, you add what you need, when you need it. When you need to expand, we are there to help you, whether your company’s growth is slow and steady, or your expansion is rapid.

How will Unite’s Hosted PBX compare to traditional phone systems?

Untether yourself from the desk. With Unite Hosted PBX, you can be in the office, at home, or on the road. Unleash yourself from the desk phone with one of our comprehensive mobile or desktop apps to take your office with you. Call routing options are unlimited with Hunting, SimRing, Time of Day Routing, etc. Hosted PBX lowers the cost in the long-term as there is no phone system hardware for you to maintain, program or upgrade. Unlike traditional phone systems requiring constant upgrades with limited features, Hosted PBX systems are always updated with the latest features.

Are there incremental investments risks?

Using Unite’s Hosted PBX means you are not tied to any carrier, and not locked into long term contracts. You never have to make any decisions about spending more on hardware today to meet the needs of tomorrow. We grow with you, and you are never boxed in.

Can I keep my existing phone numbers?

No need to change any existing telephone numbers. Keep your current business number and Unite will look after moving any and all numbers.

Can I use Unite’s Hosted PBX from anywhere, including overseas?

Simply take your work to any location. You and your team can be in the same place, or all over the place, but you can be connected as if you are one seamless office. Turn your cell phone into your office phone, we enable dual persona on any carrier’s phone with no changes to your existing plans. Keep your personal calls personal, and business calls business. We can even make your business numbers textable, making it easy for your clients to communicate in the way that is most convenient for them.

What features are included?

With Unite Hosted PBX, many of that traditional features you pay extra for with an alternate provider are included in our package. In addition, Unite includes a number of additional features that you can’t get from traditional providers. You will also receive:
  • Follow me: Route calls to multiple locations. Calls can hunt for you or others on multiple devices.
  • Simultaneous Ring: Calls can ring on multiple devices or other extensions at the same time.
  • Call Schedule: Have calls routed based on time of the day or day of the week. You can select specific devices or extensions to route the call to.
  • Call Screening: Handle calls from different people in different ways.
  • Call Transfer: Route a call quickly and efficiently within the internal office or to external employees.
  • Extension to Extension Dialing: Reaching another person in your organization is as simple as dialing an extension.
  • Enhanced Voicemail: Retrieval of voicemail messages via telephone, online, or directly to email via a voice file attachment.
  • Long Distance: Calls within Canada come at no charge. Rates to worldwide destinations are competitive.
  • Web Portal and Apps: Each user can review messages, see recent caller details, as well as perform a whole host of administrative functions via the web portal. Make changes to your extension 24/7/365. You are in full control, anytime.

Ready To Take Your Business Telecommunication Efforts To the Next Level?

Unlock the full potential of your business telecom with Unite Communications: elevate your connectivity, efficiency, and savings today.

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Address:

500 Alden Rd, Suite 203, Markham, ON, Canada (Greater Toronto Area)

Contact:

1-877-UNITE-ME (864-8363)

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We’ve recently transferred our business telephone services from one of the big telecom companies to Unite. I have to admit – we were nervous to switch to a small company after only dealing with ‘Big Telecom’ for decades. All I can say is that I wish we had switched over to Unite years ago! Every communication and dealing I’ve had with them (in several different departments) has been amazing. It feels exactly like dealing with a local business where they care about you as a client, offer a good quality service/product at reasonable rates and have competent, smart people working for them.

Sarah Giovannone

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I wish I had found Unite sooner. We were using Rogers all these years with nothing but problems. The hold times trying to get service was just unbearable. A friend recommended Unite and I’m so glad they did. Cheaper than both Rogers and Bell with so many more options. Switching over was a breeze. I highly recommend Unite Communications for your business.

Mike Goldlist

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Other than the quick customer services and reasonable pricing, we were much impressed with the website design, too. Before we switched over from Bell to Unite, we were very hesitated and gone to a number of websites to check out their SNR services.
 
Once we saw the Unite site, all our concerns regarding the switch-over were answered: plain and simple. we called and the customer representative was very knowledgeable, reassuring and friendly.
 
Since then, we have a few special requests and these were answered promptly and great suggestions were provided. We would and have referred Unite to a few of our friends/vendors.

Porter Fine Printing Limited

I’ve been with Unite for over 2 years. I work in Account services, setting up clients with new business tools such as Unite Hosted PBX, Conferencing and Virtual Attendant. I also work with internal teams to ensure all customer requirements are met. My Operations background is an advantage because I’m able to help our customers immediately. I love introducing our clients to new products that assist them in improving communications with their clients. My goal is always to ensure the process runs smooth on both sides. Happy customers are my best measure of success. I’m Margarita Asatrian and I work at Unite.

Margarita Asatrian

Account Manager

Christine Nicoll headshot.

I have been on the Unite team for over 14 years. Watching the company evolve and grow into one of Canada’s fastest growing companies (2 years in a row) is a privilege and a source of pride. In addition to sales support, I work with customers to make sure the onboarding process is organized and efficient. I continue to support our clients as their needs also evolve and grow. I believe the team, and how we work together to ensure we offer the best product and service, is the primary reason for our organic growth. 

 

One of things I like best about Unite is that it’s 100% home grown. We are Canadian owned and operated. At a time when many companies were letting go of staff (or exporting jobs to foreign markets) we were growing and creating jobs at home. It makes me happy to be a continuing part of it.

 

I’m Christine Nicoll, and I work at Unite. Visit us at unite.ca

Christine Nicoll

Client Services Manager

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I am a Customer Service Specialist for Unite. I have been a part of the team for over two years. Having the ability to make someone’s day makes my job very satisfying. A positive customer service experience and happy customers influence the attitudes of my entire team. My job is important and my role is key to the team’s success.

Giving my full attention to the customers and their concerns is the best tool I use to respond to an issue or circumstance in a timely manner. When customers observe a quick response time, it shows our respect and commitment to the customer’s time. I love to see the customers happy by being able to solve their problems.

Working for a company with continued growth gives me a lot of peace of mind. I look forward to watching Unite grow. I am fortunate to be a part of this growing company.

I’m Marta Woszczyna, and I work at Unite.

Marta Woszczyna

Client Services Specialist

Jeremy Rozen headshot.

I have been on the Unite team for over 2 years as a Business Development Manager – responsible for helping customers find solutions to understand and solve their business telecom challenges. Customers are often surprised how easy it is for us to streamline their telecommunications with affordable, flexible and reliable alternatives. We are able to customize a solution for each customer, making the experience both personable and actionable. Unite is a great place to work. Looking forward to implementing and sharing our next iteration of projects. I’m Jeremy Rozen, I work at Unite.

Jeremy Rozen

Business Development

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As a Business Development Associate for Unite, I work with potential and existing customers to demonstrate products and answer their questions. I believe strong communication skills, excellent customer service skills, relationship management skills and an in-depth knowledge of Unite’s products or services are the best tools to be successful. Most of the time, I continue to be the main point of contact even after the final purchase is made. When this happens, I know I have done right by the customer. I am a people person, when the customer is happy, I am very happy. 
Our products and services make it easy to continue to assist customers. I help assess any current business constraints and will introduce the customer to relevant services that can have a large impact on productivity. Unite also provides me with a lot of flexibility. We don’t just sell Unite services – we use them. This allows me to work from the cottage when I need a break from the city. I have a central office, wherever I am. This flexibility has made a positive impact on me both professionally and personally.
Working for a company that I believe in and believes in me is awesome. I am Margaret Sutton, and I work at Unite.

Margaret Sutton

Business Development Associate