10 things you need to know about VOIP

Are you familiar with VoIP? It stands for “Voice-over Internet Protocol” and it’s got so many more hidden facts and features that you may not know about. Read on to learn how to maximize this solution for your business along with an interesting fact or two! VoIP’s humble beginnings VoIP can be traced back all [...]

The Ultimate Guide to more Productive Conference Calls

Conference calls are an important part of corporate business life, however, they have many pitfalls and too often become time wasting hazards. At Unite, we’re all too familiar with conference call woes. Here are a few tips to keep your team’s conference calls productive: Familiarize yourself with the services of your conferencing system Before you [...]

#1 Mistake We Make When Choosing a Phone Service

It does not matter if you are starting a new venture or modernizing your current operations, you will still have to decide on the most suitable and profitable phone service solution. While the choice might seem very straightforward and uncomplicated, it is expected that you evaluate various features and functionalities offered by your desired service [...]

Who has Bell Single Number Reach alternatives?

Bell has recently terminated their Bell Single Number Reach solution, which has left numerous customers in the dark with a service that is no longer being maintained. Luckily for those who are looking to switch providers to find a Single Number Reach alternative, numerous smaller Canadian telecoms have stepped up.   Unite Communications provides a [...]

How do I get a 1-800 number for my business?

A toll-free 800 telephone number is billed for all arriving calls instead of incurring charges to the originating telephone subscriber. It may also be called a freephone number. For the calling party, a call to a toll-free number from a landline is free of charge.   A 1-800 number is one of the easiest ways [...]

How does a virtual phone number work?

A virtual number is a telephone number without a directly associated phone line. Often, a virtual phone number is programmed to route directly to a selected phone number selected by the customer -- this can vary between a fixed office phone, a mobile phone, or a VOIP phone. Virtual phone numbers are usually able to [...]

Is a Cloud-Based Phone System Right for My Business?

Cloud technology has made its way into many aspects of business, from data storage to development platforms. Cloud-based phone systems provide an opportunity for companies to upgrade their existing phone service, but some decision-makers are hesitant to embrace the cloud until they know whether it's right for their business. Use this guide to learn the [...]

BELL SNR Alternative Service

BELL SNR Alternative Service Those who run their own business (or help with the communications aspect) understand the daily trials and tribulations that occur with the phone systems. Whether it’s unreliability, inefficiency, or incredible price fluctuations, it often seems like you’re trapped in a never ending telecom contract. What many big telecoms won’t broadcast to [...]

How VoIP & Hosted Solutions Are Impacting Office Communications

Cloud technology is becoming an integral part of office communications, which is drifting from the standard Private Branch Exchange (PBX) technology. The switch to cloud-based VoIP systems puts more focus on collaboration or Unified Communications technology – a functionalities layer that runs over top the PBX system. Your PBX system is equipped to sustain a [...]