Unite Blog

Learn how to get the most out of your VoIP service and stay up to date on the latest developments in the telecoms industry

The Best Hosted PBX Phone System for Your Small Business for 2022

A reliable and secure phone service is essential for business success. Thanks to widely available reliable high-speed Internet networks, it is now possible for businesses to leverage their existing Internet connection to make secure phone calls with a hosted PBX. What Is PBX? Private Branch Exchange (PBX) is a private telephone network within a company [...]

How Does a Virtual Receptionist Work?

As more businesses shift to remote or hybrid working environments, workforces are becoming less centralized. Many businesses are moving away from having downtown offices that house a majority of their employees. While this brings many benefits for companies, there are certainly some challenges as well. One major challenge is that customers may have a more [...]

What Is Single Number Reach?

As businesses around the world begin shifting to a hybrid or remote working environment, Single Number Reach (SNR) is becoming an ever-increasingly powerful business tool. SNR allows your customers and colleagues to contact you wherever you are using one single phone number. All they have to do is call your primary business number, and the [...]

What is VoIP and is it important for businesses in 2021?

If you’re a business owner looking for a new telecommunications system, you’ve no doubt read about or heard of the term “VoIP”. But what does it mean? VoIP stands for “Voice over Internet Protocol” and you’ve likely already used it in your personal or professional life. In simpler terms, it refers to a telecommunication system [...]

10 things you need to know about VOIP

Are you familiar with VoIP’? VoIP stands for ‘Voice-over Internet Protocol’ and allows users to make and receive calls on a variety of different devices, from smartphones to computers anywhere in the world. Even if you’re familiar with the basics of VoIP, there are many incredible features that you may not know about. Read on [...]

The Ultimate Guide to Productive Conference Calls

Conference calls are an important part of corporate business life, however, they can have many pitfalls and too often become time wasting hazards. At Unite, we’re all too familiar with conference call woes. Here are a few tips to keep your team’s conference calls productive: Familiarize yourself with conferencing system services Before you begin a [...]

The #1 Mistake When Choosing a Business Phone Service

It doesn’t matter if you’re starting a new venture or modernizing your current business operations, it’s always important to consider your options and your business needs when choosing a business phone service. While the choice might seem very straightforward and uncomplicated, it is expected that you evaluate various features and functionalities offered by your desired [...]

Who has Bell Single Number Reach alternatives?

Bell has recently terminated their Bell Single Number Reach solution, which has left numerous customers in the dark with a service that is no longer being maintained. Luckily for those who are looking to switch providers to find a Single Number Reach alternative, numerous smaller Canadian telecoms have stepped up.   Unite Communications provides a [...]

How do I get a 1-800 number for my business?

A toll-free 800 telephone number is billed for all arriving calls instead of incurring charges to the originating telephone subscriber. It may also be called a freephone number. For the calling party, a call to a toll-free number from a landline is free of charge.   A 1-800 number is one of the easiest ways [...]

How does a virtual phone number work?

A virtual number is a telephone number without a directly associated phone line. Often, a virtual phone number is programmed to route directly to a selected phone number selected by the customer -- this can vary between a fixed office phone, a mobile phone, or a VOIP phone. Virtual phone numbers are usually able to [...]