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What is VoIP and is it important for businesses in 2021?

If you’re a business owner looking for a new telecommunications system, you’ve no doubt read about or heard of the term “VoIP”. But what does it mean? VoIP stands for “Voice over Internet Protocol” and you’ve likely already used it in your personal or professional life. In simpler terms, it refers to a telecommunication system [...]

10 things you need to know about VOIP

Are you familiar with VoIP’? VoIP stands for ‘Voice-over Internet Protocol’ and allows users to make and receive calls on a variety of different devices, from smartphones to computers anywhere in the world. Even if you’re familiar with the basics of VoIP, there are many incredible features that you may not know about. Read on [...]

The Ultimate Guide to Productive Conference Calls

Conference calls are an important part of corporate business life, however, they can have many pitfalls and too often become time wasting hazards. At Unite, we’re all too familiar with conference call woes. Here are a few tips to keep your team’s conference calls productive: Familiarize yourself with conferencing system services Before you begin a [...]

The #1 Mistake When Choosing a Business Phone Service

It doesn’t matter if you’re starting a new venture or modernizing your current business operations, it’s always important to consider your options and your business needs when choosing a business phone service. While the choice might seem very straightforward and uncomplicated, it is expected that you evaluate various features and functionalities offered by your desired [...]

Who has Bell Single Number Reach alternatives?

Bell has recently terminated their Bell Single Number Reach solution, which has left numerous customers in the dark with a service that is no longer being maintained. Luckily for those who are looking to switch providers to find a Single Number Reach alternative, numerous smaller Canadian telecoms have stepped up.   Unite Communications provides a [...]

How do I get a 1-800 number for my business?

A toll-free 800 telephone number is billed for all arriving calls instead of incurring charges to the originating telephone subscriber. It may also be called a freephone number. For the calling party, a call to a toll-free number from a landline is free of charge.   A 1-800 number is one of the easiest ways [...]

How does a virtual phone number work?

A virtual number is a telephone number without a directly associated phone line. Often, a virtual phone number is programmed to route directly to a selected phone number selected by the customer -- this can vary between a fixed office phone, a mobile phone, or a VOIP phone. Virtual phone numbers are usually able to [...]

Is a Cloud-Based Phone System Right for My Business?

Cloud technology has made its way into many aspects of business, from data storage to development platforms. Cloud-based phone systems provide an opportunity for companies to upgrade their existing phone service, but some decision-makers are hesitant to embrace the cloud until they know whether it's right for their business. Use this guide to learn the [...]

BELL SNR Alternative Service

BELL SNR Alternative Service Those who run their own business (or help with the communications aspect) understand the daily trials and tribulations that occur with the phone systems. Whether it’s unreliability, inefficiency, or incredible price fluctuations, it often seems like you’re trapped in a never ending telecom contract. What many big telecoms won’t broadcast to [...]